The Tradable Quality Hypothesis

Martin Fowler has written an excellent post on the fallacy that quality can be traded for expediency. A few days ago, I debated many of the points the article covers with an engineering manager at my company. Both of us are still convinced the other person is wrong. Except now, I have Martin Fowler on my side.


One thought on “The Tradable Quality Hypothesis

  1. Fowler makes an excellent point. I’ll have to remember to differentiate between internal and external quality next time I discuss this with someone.

    The last company I worked for had a motto I liked: “perfect quality wins customer loyalty”. And I don’t even work in software, where perfect quality can be actually attainable.

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